Google Play Policy Compliance

Request Account & Data Deletion

We respect your right to privacy and control over your personal data. In compliance with Google Play Store User Data policies, use this official portal to request complete deletion of your Eventla account and associated records.

Application: Eventla

Package ID: com.eventla.app

Turnaround: Within 30 Days

How Deletion Works

Submit Request: Enter your registered 10-digit mobile number and details in the form.

Identity Verification: Our security team confirms ownership of the phone number associated with the account.

Permanent Removal: Your profile, uploaded media, events, bookings, and OTP records are permanently erased from our production databases.

Data That Will Be Permanently Deleted

User Profile: Full name, phone number, email, avatar image, organizer/vendor business details, and linked UPI/bank preferences.
Authentication Data: Active login sessions, OTP verification logs, and device tokens.
Event Listings & Stalls: Events created by your organizer account, stall floor plans, and vendor applications.
Bookings & Passes: Visitor registration history, QR passes, and attendee records.

Data Retention Disclosures

Under statutory financial regulations and tax compliance laws in India, certain completed billing records, tax invoices, and payment dispute histories must be retained in encrypted, restricted-access cold storage for a legally mandated period (up to 180 days) before final automated destruction.

No marketing, profiling, or public access is permitted for retained compliance logs.

Request Account & Data Deletion

How Deletion Works

Data That Will Be Permanently Deleted

Data Retention Disclosures

Submit Deletion Request

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